Privacy & Data Protection Policy

At ICON COMPUTER, we deeply value the trust our customers place in us. We are fully committed to maintaining the confidentiality, integrity, and security of all personal and product-related information shared with us during service, support, or business interactions. Any personal details such as your name, contact number, email address, billing information, or system-related data are collected strictly for service purposes only. We ensure that this information is used solely to diagnose issues, provide technical support, process service requests, manage warranties, and improve customer experience.

All customer data is handled with care and stored securely using appropriate technical and organizational safeguards to prevent unauthorized access, loss, misuse, or disclosure. Our technicians and staff follow strict internal policies to ensure that your device data, files, and configurations remain private and untouched beyond what is necessary for service delivery. We do not access, copy, or share your personal files, documents, or sensitive data unless explicitly required and permitted by you for troubleshooting or backup purposes.

ICON COMPUTER does not sell, rent, or share customer information with third parties, except when required by law or with your explicit consent. Any product information, system credentials, or configuration details provided to us remain confidential and are never disclosed externally. By using our services, you acknowledge and agree to this privacy policy, which is designed to protect your information while delivering reliable and transparent technical support. Your privacy and data security are fundamental to our service values, and we continuously strive to maintain the highest standards of trust and professionalism.